Natura Treescape Resort

I had mixed feelings about going to stay in this resort because of the reviews, but I went ahead anyway with my gut and decided to book 2 different rooms, the first night I stayed in a regular room from the hotel and even though it was clean, the only complaint that I have it was the bed, which was too hard for me, so that was the only bad thing in my review, for the second reservation, we had 2 nights in a mini log home, the smallest they have, but, since it’s just me and the wife, we wanted to experience a mini house to see if in the future would get one, Evelyn was the girl in the front and she asked me if we knew everything about the mini house before continuing with the booking probably because I’m a big guy 6 feet and 315 pounds, I said yes, we had the reservation and everything done, but the wife asked if Evelyn could show us the house before going in there, she gladly agreed and walked us there, showed the unit which even though I could have made it work, it was going to be tight for me and maybe I might have not enjoyed the stay, she showed us also a slightly bigger unit, which had a small patio like outside and a grill, beautiful inside, beautiful outside and even though we had reservations through a third party, not the actual resort, she did everything to make sure we had a comfy stay, she upgraded us with not much of a price difference, but without that angel ( Evelyn ), we would probably decided not to ever comeback, she changed my mind, her service made my otherwise uncomfortable stay turn into a want to comeback soon, thank you Evelyn for your service, your kindness and your warm hospitality, you made my vacation a great experience, if I return I will make sure I ask for you. The other girl in the front was good too, but Evelyn changed my everything in there, so I’m grateful for her

Lots of options for lodgings. Our tree house cabin was cozy and fun. There isn't a bathroom in the tree houses but there is a shower house a short walk up the road. Lots of fun to be had and the stay gave us access to a couple other affiliate parks/resorts, as well as a few other perks. It is an amazing place cant wait to visit again! Got a call to confirm arrival and an estimated arrival time, Shortly after booking it on the same day.

I really enjoy this resort. I like that they offer free zoo admission and access to the Land of Natura and their other affiliated resorts. The down side is that the cabin i stayed in did not have a restroom which i did not expect when booking and the walls are thin and my tent camping neighbors were SO LOUD. I could hear everything they were talking about at midnight! There were also over 100 flies hanging out outside of out room which was super annoying but this wasn't the case for all the cabins. I would come here again but probably stay in the hotel where there are restrooms and fewer flies

Love the area and close proximity to all the attractions. Rooms are nice but some of the employees might be a little “selective” about who they choose to monitor, if you catch my drift.

We rented a room here for one night which included passes to the timbavati wildlife Zoo attraction which was conveniently located 2 minutes by car from the resort! We would definitely stay here again! It also has an indoor pool which was awesome and their own private outdoor beach with lounging area that has chairs and tables! That was awesome!

All good except for the people next room They were talking and watching tv very loud After 2:30 am. Beds are very comfy, Room overall is very clean

Location is a great location to other attractions when it is summer and bustling. Rooms were clean and just fine for a family or a two couples. Staff was friendly. Hot Rocks restaurant is across the street. Obviously, outdoor pools are seasonal and close when it’s close to winter but, they do have an indoor pool as well

The hotel was nice and conveniently located. We stayed in the adjacent building, and our room was decent and very clean—kudos to the cleaning crew! The staff was friendly and professional, and our stay met our expectations. The only reason I gave it 4 stars out of 5 is due to the air conditioning; it had a slightly damp smell, which may indicate it needs a filter change or cleaning. Other than that, we were quite pleased with our stay and the overall value. with our stay and the overall value.